FR / EN

Commercial flight ground handling at Paris CDG airport

COMMERCIAL FLIGHT GROUND HANDLING

Air France Ground Handling puts its expertise at the service of its airline customers through ground handling assistance at Paris-Charles de Gaulle airport as well at certain provincial and overseas ports of call.

OUR GROUNG HANDLING SERVICES

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PASSENGER SERVICES

DETAILS OF OUR PASSENGER SERVICES

 

  • Welcome/Arrival
  • Check-in/Boarding
  • Connections
  • Assistance for Passengers with Reduced Mobility (PRM) with ADP
  • Lounges
  • Transit Baggage Handling
  • Aircraft Irregularities Handling/ Accommodation Unit
  • Arrival Baggage Irregularities Handling
  • Sales Counter
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RAMP SERVICES

DETAILS OF OUR RAMP SERVICES

 

  • Towing and Pushback Assistance
  • Passenger and Crew Transport between Terminal and Aircraft
  • Loading/Unloading of Baggage
  • Cargo Handling
  • Cargo Transport on the Ramp
  • Communication between the aircraft and ramp operations staff
  • De-icing
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TRAFFIC SERVICES

DETAILS OF OUR FLIGHT TURNAROUND COORDINATION

 

  • Loading/Unloading Plan Preparation
  • Weight and Balance Calculation
  • Flight Plan Printing
  • On-board Coordination
  • Jetbridge Installation/Removal
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CABIN PROVISIONING AND CLEANING

DETAILS OF OUR CLEANING AND CABIN PROVISIONING SERVICES

 

 

  • Cabin disinfection / deodorization
  • Cabin cleaning
  • Cabin provisionning according to airline standards

EXCLUSIVE SERVICES


 

 

Accommodation Unit

As part of managing operational disruptions, the Air France Accommodation Unit provides client airlines with:

  • hotel rooms (day-use or overnight stays)
  • catering services
  • transportation vouchers (coaches, taxis)

In strict accordance with the contractual policies of the airlines we support, the Accommodation Unit acts with a constant focus on efficiency, cost control, and quality of service for passengers.

TAILOR-MADE SERVICES

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Because every airline has unique needs, we offer tailor-made services to support your operations and meet your specific requirements.

Our experienced team is here to listen, design, and deliver customized services, helping you optimize commercial flight management and ensure the highest standards of quality.

Our airline partners' ambitions are our ambitions too !