You have the right to access, modify, rectify, and delete data concerning you (Article 34 of the French "Informatique et Libertés" law of January 6, 1978). To exercise this right, please send a letter to:
AIR FRANCE Service SG.DX GP 95747 ROISSY CH DE GAULLE CEDEX
No personal information is collected without your knowledge. No personal information is transferred to third parties. No personal information is used for purposes other than those intended.
For any additional questions regarding the privacy policy or how we process your data, please contact our department responsible for the protection of personal data at the following address: Air France, Data Protection Officer (ST.AJ), 45 rue de Paris, 95747 Roissy CDG Cedex or by email at mail.data.protection@airfrance.fr.
When you contact us by email using the addresses listed on our website, we collect and process your email address and any personal information you provide in your request. This data is used solely to respond to your request and is retained for the time necessary to process it.
The data collected is processed for the following purposes:
Responding to your requests via the contact email addresses (legal basis: consent or performance of a contract)
Compiling website traffic statistics (legal basis: consent for statistical cookies)
Ensuring the proper functioning of the website (legal basis: legitimate interest for essential cookies)
Your personal data is intended solely for Air France teams authorized to process your request. No transfer to third parties is made, except where legally required.
This policy explains how we use cookies when you visit the groundhandling.airfrance.com website (hereinafter referred to as “our site”).
Cookies are data files that are downloaded to your device by the website or application you visit. Cookies allow your device to be recognized on your next visit. By using cookies and similar technologies, such as web beacons/pixel tags and scripts (hereinafter jointly referred to as "cookies"), websites and applications can collect information about visits and visitors. This information may include your IP address, as well as the device, browser, and operating system you are using, and your click behavior, such as specific pages you visit and how you navigate the website or application. Session cookies remain in place for the duration of your browsing or application session, while persistent cookies remain on your device for a predetermined period. Some cookies are placed by us, while others are placed by third parties. Third-party cookies may also collect data outside of our site.
When you visit our site, we always use essential cookies for the purposes described below. With your consent, we also use statistical cookies. When we collect personal data about you through cookies, we process them for the purposes stated in Air France's privacy policy.
Essential cookies are necessary to display and use our site without issues. We also use these cookies to save your language preferences and settings (cookie settings). The information collected through these cookies is not used for commercial purposes. Essential cookies may be placed on your device without your consent. If you block these cookies, our site may not function properly, and you may not be able to use all its features.
Statistical cookies collect information about how visitors use our site, including information about the most visited pages, the time visitors spend on those pages, or any errors they may encounter. We use these cookies to conduct user surveys and gather visitor feedback about our site in general or specific elements of our site. This information helps us better understand which parts of our site are of interest to our visitors and identify how we can improve the quality of our site. We also use statistical cookies to test new features and different variations and designs of our site. The statistical cookies we use are implemented in a way that respects privacy, minimizing the amount of data we collect about individual visitors.
Air France reserves the right to make any modifications to this Website at its sole discretion and without notice to the User.
